Having AI and a good infrastructure doesn’t mean that we’ll blindly and automatically pay every claim we get. VCA is a not regulated business, because we are not a real bank, we are a technological platform to provide financial services to your digital assets and a way to share or retrieve this, in other words a wallet combined with a payment gateway.
So, setting expectations is very important, and is something we’ll be working on improving constantly. Our policy forms are still based on the regulatory approved format, and they’re lame, we know 😉
Our dream is to be a real bank in the not too distant future to provide you more interesting services, like loans or insurances. We only made this dream with your help.